Terms and Conditions

1. Introduction

Welcome to LaserLux Creations. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

 

2. Orders and Payment

2.1 Order Placement
By placing an order on our website, you agree to provide accurate and complete information. Custom orders are subject to proof approval before production.

2.2 Payment
Full payment is required at the time of order placement. We accept various forms of payment, including credit cards, and other secure payment methods.

 

3. Custom Products

3.1 Customization
Custom products are made to your specifications. Ensure that all details, including design, text, and artwork, are correct before finalizing your order.

 

4. Shipping and Delivery

4.1 Shipping
Shipping costs are calculated based on the delivery location and shipping method selected at checkout. We strive to process and ship orders promptly but are not responsible for delays caused by third-party carriers.

4.2 Delivery Time
Estimated delivery times are provided at checkout but are not guaranteed. Delays can occur due to various factors, including carrier issues or unforeseen circumstances.

 

5. Returns and Exchanges

5.1 Custom Orders
Custom products are generally non-returnable. However, if you receive a product with an error or defect, please contact us within 30 days of receipt. We will provide a replacement or store credit.

5.2 Non-Custom Items
For non-custom items, you may return them within 30 days of receipt, provided they are unused and in their original packaging. Return shipping costs are the customer’s responsibility.

5.3 Proof of Issues

For defective or damaged items, please provide photos and a description of the issue. We will assess and respond accordingly.

6. Limitation of Liability

6.1 Disclaimer
We make every effort to ensure the accuracy of information on our website. However, we do not guarantee that all information is error-free or complete.

6.2 Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

7. Contact Information

7.1 Contact Us
For any questions regarding these Terms and Conditions, please contact us at:

LaserLux Creations
info@laserluxcreations.com